Welcome to IndoElegance Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.shopindianwear.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Store and Products

IndoElegance Store specializes in authentic ethnic Indian wear including:

  • Traditional Lehengas and Anarkali Suits
  • Contemporary Indo-Western fusion wear
  • Handcrafted Bandi Sets and Kurta collections
  • Elegant Sarees and Gowns

Each piece reflects our commitment to blending traditional craftsmanship with modern aesthetics.

2. User Responsibilities

Account Information

When creating an account or making purchases, you agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use

Prohibited Activities

You may not:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or copy content
  • Misrepresent your identity or the intended use of purchased items

3. Product Information and Customization

We strive for accuracy in product descriptions, colors, and sizing. However:

  • Actual colors may vary slightly due to monitor settings
  • Handcrafted items may have minor variations that enhance their uniqueness
  • Customized items (including special sizing requests) cannot be returned

4. Ordering and Payment

Order Process

  1. Order Confirmation: You’ll receive an email confirming we’ve received your order
  2. Order Processing: Takes 1-2 business days before dispatch
  3. Shipping Confirmation: Sent with tracking information when your order ships

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We do not store your payment details.

Pricing and Taxes

Prices are in USD. International customers are responsible for any:

  • Customs duties
  • Import taxes
  • Other fees imposed by your country

5. Shipping Policy

Service Carrier Cost Delivery Time Order Minimum
Standard Shipping DHL or FedEx $12.95 flat rate 10-15 business days after dispatch Any amount
Free Shipping EMS Free 15-25 business days after dispatch $50+

Note: We do not ship to certain Asian regions and remote areas. Delivery times are estimates and not guaranteed.

6. Returns and Exchanges

Eligibility

Items must be:

  • Returned within 15 days of delivery
  • Unworn, unwashed, and in original condition
  • In original packaging with all tags attached
  • Accompanied by the original invoice

Non-Returnable Items

  • Innerwear (for hygiene reasons)
  • Customized items
  • Products with removed tags
  • Items showing signs of trial wear

Return Process

  1. Email [email protected] within 15 days
  2. Include order number, photos, and reason for return
  3. Wait for return authorization (24-48 hours)
  4. Ship items to: IndoElegance Store Returns, 3519 Glendale Avenue, OMAHA, US 62871

Refunds

  • Issued to original payment method within 3-5 business days after return approval
  • Original shipping costs are non-refundable
  • International customers pay return shipping

7. Intellectual Property

All content on our site, including:

  • Product designs and descriptions
  • Photography
  • Logos and branding
  • Website content and structure

are the property of IndoElegance Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

IndoElegance Store shall not be liable for:

  • Delays in delivery due to customs, weather, or carrier issues
  • Minor variations in color or craftsmanship that don’t affect wearability
  • Incorrect care of garments after delivery
  • Indirect damages (lost profits, data loss, etc.) arising from product use

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

9. Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in the courts of Omaha, Nebraska, USA.

10. Changes to These Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms and Conditions:

IndoElegance Store
3519 Glendale Avenue
OMAHA, US 62871
Email: [email protected]

Thank you for choosing IndoElegance Store for your ethnic wear needs. We’re committed to providing you with exquisite craftsmanship and exceptional service.